Shipping policy
Shipping Policy – Phantom Shop
At Phantom Shop, we are committed to providing a reliable and efficient shipping experience for all our customers.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Time
Estimated delivery times vary depending on the destination:
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United States: 5–12 business days
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Canada, Europe, and Australia: 7–15 business days
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Other International Locations: 10–20 business days
Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, or high seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the selected shipping method. Occasionally, Phantom Shop may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the delivery status of your package.
Customs, Duties, and Taxes
International shipments may be subject to customs duties or import taxes depending on your country’s regulations. These charges are the responsibility of the customer.
Incorrect Address
Please make sure your shipping address is correct before completing your purchase. Phantom Shop is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order is delayed or appears to be lost in transit, please contact our support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us at:
support@phantomshop.com 📦